Work-From-Home Job Overview
Instacart is hiring for a Billing Operations Associate position. This role is fully remote and may be a good fit for applicants looking for a full-time work from home billing and operations position.
This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington.
Role Responsibilities & Expectations
In this role, you will manage the end-to-end billing process for Instacart’s retail partners. responsibilities include:
- Managing monthly billing cycles and ensuring invoices are calculated and delivers accurately and on time.
- Reviewing commercial contracts and identifying billing requirements
- Responding to billing questions and escalating complex disputes when needed
- Supporting audits and completing additional billing-related projects
- Processing credit and debit memos as well as any refunds.
Required Skills & Experience
Applicants should have at least 2 years of experience in billing operations, order-to-cash or a similar position. Experience in B2B technology, marketplace or SaaS environment is preferred. Required skills and experience include:
- Strong understanding of invoice processes
- Proficiency with Google Sheets and Microsoft Excel
- Familiarity with Oracle or similar ERP systems
- Familiarity with Salesforce or similar CRM systems
- Strong written and verbal communication skills
Compensation & Benefits
This full-time position offers a location-based base pay of $28.37 to $32.94 per hour, depending on the applicants permanent work location. Instacart also provides competitive benefits, with offerings varying based on location and other factors.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CO, DE, HI, IL, ME, MD, MA, NH, OR, PA, RI, TX, VT, VA, DC
$31.25 – $32.94 USD
AL, AK, AZ, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, SC, SD, TN, UT, WV, WI, WY
$28.37 – $29.81 USD



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