Work-From-Home Job Overview
Home Chef is hiring for a Customer Experience Associate position. This role is fully remote and may be a good fit for applicants looking for a full-time work from home customer service job .
Role Responsibilities & Expectations
In this role, you will serve as a frontline contact for Home Chef customers and provide support through phone, email and chat. Expectations include:
- Documenting customer issues and concerns
- Responding to approximately 12 email tickets per hour
- Spending up to 24 hours per week on the phone channel
- Participating in team meetings and daily stand-ups
- Adapting your daily responsibilities based on business needs
Required Skills & Experience
Applicants should have previous customer support experience or related. There is no degree required for this position. Required skills include:
- Basic analytical and problem-solving skills
- Ability to identify trends and research common customer concerns or issues
- A minimum typing speed of 50 words per minute
Compensation & Benefits
Home Chef offers a base salary range of $17.50 per hour, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity.
In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.



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