Work From Home Full-Time for Fanatics – Earn Up to $25/Hour in Customer Support!

Work-From-Home Job Overview

Fanatics is hiring for a Customer Support Associate position. This role is fully remote and may be a good fit for applicants looking for a full time work from home position.

Role Responsibilities & Expectations

In this role, you will serve as a primary point of contact for Fanatics Collectibles customers and assist with questions about products, policies and services. Expectations include: 

• Handling customer inquires and issues through web messaging, phone and email
• Building and maintaining relationships with repeat customers
• Developing a strong knowledge of Fanatics Collectible products and release schedules

Required Skills & Experience

There is no degree required for this position, just general knowledge of the trading card and collectibles industry with proficiency in Microsoft Word, Outlook and Excel.

An ideal candidate for this position should: 

• Be able to multitask, prioritize responsibilities and manage time effectively 
• Have some familiarity with customer service metrics and schedule adherence 
• Have experience handling customer interactions through web messaging, phone or email.
• Be willing to work flexible hours, including evenings, weekends with schedules that may change quarterly.

Compensation & Benefits

Fanatics offers employee benefits with specific benefits that vary based on eligibility. The compensation for this full-time position ranges from $20 to $25 per hour and each schedule will reflect EST time.

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This job opportunity was found and shared by The Freebie Guy. We are not involved in the hiring or application process and cannot provide updates on application status. Please contact the hiring company directly with any employment-related questions. Job details are subject to change without notice. Always review the official job posting before applying.