Work-From-Home Job Overview
Tripadvisor is hiring for a Virtual Community & UGC Support Specialist position. This role is fully remote and may be a good fit for applicants looking for a full-time work from home position.
Role Responsibilities & Expectations
In this role, you will help manage and support Cruise Critics online community and user-generated content. Responsibilities include:
- Reviewing and publishing user-generated content according to community guidelines and publication standards
- Mointoring and responding to community and feedback emails related to message boards, site feature or products.
- Tracking content and monitoring trends for the Cruisers’ Choice Awards
- Assisting community volunteers
- Performing quality assurance tasks for a positive user experience
Required Skills & Experience
Applicants should have at least 2 years of community management and user-generated content experience. There is no degree required for this position and other required skills and experience include:
- Proficiency with Google Workspace, internet browsers and mobile operating systems
- Experience with web-based tools and community platforms like Slack or similar softwares
- Strong organizational skills
- Team-oriented approach and willingness to learn tools likes Figma, Miro, Adobe and Tableau
Compensation & Benefits
The pay for this full-time position is a salary range of $50,000 to $60,000 per year, depending on factors such as experience, qualifications, skills, location and more. Eligible employees may also recieve benefits including:
- Flexible scheduling
- Dental, Vision and Health benefits
- Annual lifestyle benefit for travel, wellness or other peronal expenses
- Travel discounts and perks
- Tuition assistance
- Employee referral bonuses



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