Work-From-Home Job Overview
RoadRunner is hiring for a service operations representative position. This role is fully remote and may be a good fit for applicants looking for a full time customer service and operations support role.
Role Responsibilities & Expectations
In this role, you will resolve customer service issues, troubleshoot problems and make sure service requests are completed quickly and accurately. You will be expected to coordinate service updates, monitor incoming support tickets and work with the customer success, sales and operations teams to ensure the best possible service.
Required Skills & Experience
Applicants should reside in the U.S. and have excellent communication, organization and problem-solving skills. You should have strong sense of accountability, metrics and ownership.
Experience includes:
- Strategic thinking
- Ability to influence and collaborate at all levels and across all functions of the organization.
- Bachelor’s degree is preferred (not required)
- Ability to manage multiple projects with minimal supervision
Compensation & Benefits
RoadRunner offers up to $24 per hour, plus the opportunity to earn a 3% performance bonus. This fully remote position is Monday through Friday from 8:00am to 5:00pm EST.
Please note that RoadRunner currently does not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KS) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) / Puerto Rico (PR)
Leave a Reply