Work-From-Home Job Overview
Postpartum Support International is hiring for a IT/Technical Support Specialist position. This role is fully remote and may be a good fit for applicants looking for a part-time technical support role focused on healthcare technology systems and remote troubleshooting.
Role Responsibilities & Expectations
This role acts as a project coordinator for technology enhancements and upgrades, while offering continuous training and guidance to Hotline personnel. The position involves reviewing operational workflows and providing technical expertise. Technical proficiency is vital for maintaining a smooth hotline operations.
Required Skills & Experience
While this role is predominantly remote, travel and in-person meeting attendance is required up to two times per year for internal PSI meetings
There is no degree required for this role, however you must complete and clear a Non–Sensitive Tier II – Moderate Check and Clearance background check.
Other requirements include:
- optimal (high) internet speed that is able to maintain optimal speeds for the utility of operating systems and platforms.
- 3–5 years of experience in technical support, or a related role.
- Ability to safely and successfully perform the essential job functions consistent with the ADA
Compensation & Benefits
The pay for this position is $27.50 an hour.
The schedule totals 20 hours per week Monday through Friday from 2:00 AM to 6:00 AM EST.
This fully remote part-time position offers ongoing professional development opportunities, a comprehensive benefits package that includes medical, dental, and vision coverage.
Other benefits include:
- Paid time off including vacation (two weeks), holidays, sick leave, and personal days (three).
- Parental leave (twelve weeks) along with resources to help balance family responsibilities
- Comprehensive retirement plans

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