Work-From-Home Job Overview
Comcast is hiring for a Virtual Comcast Business Sales position. This role is fully remote and may be a good fit for applicants looking for customer service, sales and call center experience.
Role Responsibilities & Expectations
In this role, you will focus on helping retain existing Comcast Business customers by addressing any concerns or issues regarding services and offering solutions to customers. Expectations include:
- Night and Weekend availability with overtime as needed
- Active listening, empathy and problem-solving skills
- Communicating with other departments to resolve customer concerns
- Recommending product bundles and pricing options based on customer need and budgets
Required Skills & Experience
Applicants should have a high school diploma or GED along with at least 2 years of relevant sales or customer service experience. Required skills and experience include:
- Strong communication and problem-solving skills
- Experience with billing tools
- Familiarity with Microsoft Suite, Teams and Outlook
- Inbound and Outbound calling
- Basic technical knowledge and critical thinking skills
Compensation & Benefits
The position offers a base pay of $17.75 per hour with a total target commission of $27.36 per hour. Comcast notes that sales employees may have the opportunity to earn above the targeted amount by exceeding sales goals.
Eligible employees may also receive Comcast benefits and other Total Rewards. However the starting rate can vary based on factors including your city and state of residence.



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