Work From Home at Amazon – Earn Up to $27.21/Hour as a Technical Care Associate!

Work-From-Home Job Overview

Amazon is hiring a Technical Care Associate position. This role is fully remote and may be a good fit for applicants looking for a full-time customer service job with technical support responsibilities.

This remote position is available to applicants living in Florida, Indiana, Kentucky, Louisiana, Pennsylvania, Texas or Virginia.

Role Responsibilities & Expectations

In this role, you resolve customer issues, troubleshoot technical problems and help customers maintain reliable internet connectivity via phone, email and chat. This position is for Amazon’s low Earth orbit satellite network. Responsibilities and expectations include: 

• Resolving customer escalations from Tier 1 support 
• Identifying recurring customer issues and recommending process improvements 
• Creating knowledge base articles and internal team documentation
• Troubleshooting technical issues and communicating solutions clearly 

Required Skills & Experience

An ideal candidate should have at least 2 years of customer service experience with the ability to work a flexible schedule, including weekends, nights and/or holidays. Required skills and experience include:  

• High school diploma, GED or equivalent
• Experience with Microsoft Office products and applications 
• Familiarity with web technologies and the internet, including troubleshooting or debugging.

Compensation & Benefits

The starting pay for this position is $17.21 – $27.21/hr. Final starting pay will be based on factors including experience, qualifications, and location. You must reside in FL, IN, KY, LA, PA, TX, or VA to be considered for the position.

Starting Day 1 of employment, Amazon offers:

• Employee Assistance Programs (EAP)
• Mental Health Support
• Medical Advice Line 
• 401(k) matching. 

APPLY HERE

This job opportunity was found and shared by The Freebie Guy. We are not involved in the hiring or application process and cannot provide updates on application status. Please contact the hiring company directly with any employment-related questions. Job details are subject to change without notice. Always review the official job posting before applying.