Work-From-Home Job Overview
Wayfair is hiring for a Virtual Home Improvement Sales Specialist position. This role is 100% remote and may be a good fit for applicants with sales experience who enjoy helping customers choose home improvement products.
This full-time schedule requires weekend availability.
Role Responsibilities & Expectations
In this role, you’ll help Wayfair customers select and purchase home improvement products, including plumbing, lighting and appliances. You will use product knowledge to build customer confidence and close sales. Other responsibilities and expectations include:
- Meeting or exceeding monthly revenue goals, daily call targets and other performance metrics
- Handling customer issues and product-related questions
- Participating in ongoing training and adapting to changing products, promotion and technology
Required Skills & Experience
Applicants must be at least 18 years old and have a high school diploma, GED or equivalent with 1 to 3 years of fast-paced customer facing experience. Other required skills and experience include:
- Strong communication, problem-solving and megotiation skills
- Knowledge of Google and Microsoft Office
- Ability to multitask while working remotely
- Reliable wired Ethernet internet with speed of at least 25 Mbps download and 5 Mbps upload.
Compensation & Benefits
The hourly base pay for this position starts at $16, with the average total earnings reaching $26 to $28 per hour once fully trained, typically by the third month. Employees can also take advantage of the following benefits:
- Health, vision and dental insurance
- 401(k) with company match up to 4%
- Paid time off
- 7 paid federal holidays
- Tuition reimbursement up to $5,250
- Uncapped monthly performance-based bonuses



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