Calling all Sam’s Club shoppers! Have you heard the news that Sam’s Club is planning to remove ALL checkout lanes from their stores nationwide? In a move to have shoppers use their Scan & Go feature in the app the lanes will be removed throughout the year as Sam’s does renovations on the layouts of their stores.
If you already use these features, this will be a seamless move, but for those who don’t use the app, this is a major drawback. We’re thinking about customers who don’t use a smartphone or aren’t tech-savvy, and are wondering if this will cause backlash among some of their shoppers. We’ve already seen some comments from shoppers who are upset about the changes and are possibly not renewing memberships.
Will you still be shopping at Sam’s Club?
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